Process & Systems Strategy

Every organization eventually hits a point where the systems that used to work stop working. Growth outpaces structure, roles blur, decisions slow down. TDC steps in at that inflection point: pinpointing exactly where people and process have fallen out of sync, and building the roadmap to close the gap. No corporate fluff. No one-size-fits-all frameworks. Just clear diagnosis and a practical path forward.

Ideal for organizations without the dedicated internal capacity to diagnose their own structural or process issues.

Service Packages

Tier I: Process Alignment Audit- $8,000

A 30-day diagnostic engagement that assesses your current processes and workflows and gives you a clear roadmap for what needs to change. Perfect for organizations that know something's off but aren't sure what to fix first.

What’s included:

  • Assessment of current processes, workflows, and role structure

  • Identification of process breakdowns, role misalignments, or structural inefficiencies

  • Recommendations for structural or process redesigns rooted in how the work actually gets done — not just titles or org charts

  • 60-90 minute executive briefing with visual summary (org chart, talent snapshot, key insights)

  • Timeline: 30 days from kickoff to final presentation

  • Deliverable: Comprehensive audit report and executive briefing presentation

Tier II: Full Strategy - $18,000

A 60-day strategic engagement that goes beyond diagnosis to give you the process redesign, structural roadmap, and rollout plan you need to actually make changes stick. Perfect for organizations ready to restructure with intention.

What’s included:

  • Everything in Tier 1 (process audit + executive briefing), PLUS:

  • Structural design strategy with recommendations for process re-orgs and operational shifts

  • Resource and capacity planning aligned to organizational goals and growth trajectory

  • Accountability and ownership framework for key roles in the redesigned structure

  • Communication strategy for announcing and rolling out changes across the organization

  • Two check-ins during rollout to support your team as they execute (30-60 days post-delivery)

  • Timeline: 60- 90 days from kickoff to final delivery

  • Deliverables: Full strategy report + structural design recommendations + communication plan + rollout support check-ins

Tier III: Organizational Effectiveness Retainer- Starting at $4,500/month

Ongoing strategic support for organizations that need consistent process and structural guidance without hiring a full-time leader — including hands-on support as your team executes what's been designed. Perfect for organizations scaling quickly or navigating continuous change.

What’s included:

  • 10 hours per month of strategic process and structural support

  • Monthly strategy session to address current challenges (workflow bottlenecks, structural gaps, process breakdowns, org design)

  • Ad-hoc guidance on process design, org structure questions, and check-ins with your team or execution partners as they implement recommendations

  • Quarterly deep-dive review to assess progress and adjust strategy

  • Commitment: 3-month minimum

  • If ongoing needs consistently exceed the monthly hour allotment, we'll recommend transitioning to a project-based tier better suited to the scope